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EUROPEAN CUSTOMER STORYUNITED KINGDOM / RESTAURANT KITCHEN

COSMO

More people ready
for the wok station.

At a COSMO restaurant in the United Kingdom, cooking robotics helps expand the group of employees who can work the wok station.

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3 → 8staff able to cover the wok station

Customer feedback from a specific restaurant.

Cooking station at COSMO in the United KingdomCOSMO / UNITED KINGDOM

01 / THE SETTING

Give the station a deeper team.

The wok station is a specific role within a busy restaurant kitchen. This customer story focuses on staff coverage: how more employees can take part in that role with the support of programmed cooking.

People, equipment and service.

  1. 01

    Prepare as a team

    Staff prepare ingredients and organise the work ahead of service.

  2. 02

    Share the cooking role

    Programmed recipes support employees operating the cooking station.

  3. 03

    Coordinate the service

    The team still loads, checks and serves the dishes alongside its other kitchen tasks.

02 / CUSTOMER FEEDBACK

What the customer reports.

The company case study reports that staff able to cover the wok station increased from three to eight. It also describes one employee managing two dishes at the same time.

3 → 8

staff able to cover the wok station

Customer feedback from a specific restaurant.

2 dishes

managed simultaneously by one employee

The 3 → 8 figure describes staff coverage at this location. It does not represent headcount reduction, a productivity multiplier or a result guaranteed for other restaurants.

03 / ON LOCATION

The photo story.

Photo story made from photographs in the COSMO customer case material. Captions provide editorial context for the images; they are not a verbatim interview transcript. Choose French, English or Chinese captions in the player’s CC menu.

Source & context

BOTINKIT company case study: COSMO, United Kingdom. Figures are feedback from a specific restaurant. The photo story uses photographs from the COSMO company case study.

COSMO / BOTINKIT EUROPE

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